top of page



Olivia C. Brown, CPA

CEO, Co-Founder

Area of Expertise:

  • Business Review to drive Revenue & Profit Growth

  • Turnaround & Restructuring

  • Continuous Improvement Processes

  • Sales & Brand Marketing, Revenue Management

  • Service Culture Transformation

  • Brand Transition Work

  • Asset Management

Learn more about Olivia


Angella Reid

COO, Co-Founder

Area of Expertise:

  • Operations and Management Assessment

  • P & L Management

  • Driving Sales through Revenue Management

  • Fostering a Positive Climate of Teamwork

  • Human Resources and Performance Management

  • Quality Assurance

  • Generating Profitable Business Strategies

  • Aligning Accountability and Resources to Manage Work

Learn more about Angella

HH photo.jpg

Hervé Houdré

Sustainability Strategy & Operations

Area of Expertise:

  • Corporate Sustainability Strategy for all industries

  • Senior Living Sustainability & Wellness strategies

  • Building efficiency & Sustainable design

  • Social Responsibility

Learn more about Hervé


Mary Choi Kelly, PhD


Area of Expertise:

  • Talent Management Strategy

  • Leadership Development

  • Change Management

  • Culture Transformation

  • Women In Leadership Development

Learn more about Mary


Rose K. Huddleston

Human Resources Leadership Strategy

Area of Expertise:

  • Strategic Human Resources (HR) Leadership

  • Diversity & Inclusion (D & I)

  • Talent Acquisition and Talent Development

  • Employee Engagement

  • Total Compensation

  • Labor Relations

Learn more about Rose

SVH Professional Shot.jpg

Sharetta Hambrick, MBA

Process Improvement & Audit Assurance

Area of Expertise:

  • Enterprise Risk Management, Governance, and Controls

  • Process Optimization & Continuous Improvement

  • Audit Leadership, Strategy, & Transformation

  • Talent Development & Management

Learn more about Sharetta


Dr. Bryan Williams

Culture of Service Excellence

Area of Expertise:

  • Customer Engagement

  • Leadership Excellence

  • Workforce Engagement

  • Culture Transformation

  • Keynote Speaker

  • Organizational Consulting

Learn more about Bryan


Amy Moser Harrison

Sales Strategy & Operations

Area of Expertise:

  • Sales Strategy and Execution

  • Strategic Sales Partnerships

  • Budget Management

  • New Business Development

  • Market Penetration 

  • Recession Recovery Solutions

  • Sales Presentations and Proposals

Learn more about Amy


Alexandra Valentín

Corporate Wellness, Mindfulness and Life Coach

Area of Expertise:

•    Executive and Life Coaching
•    Emotional Intelligence Development
•    Meditation  
•    Mindfulness, Transformation & Self-Mastery
•    Wellness & Organizational Culture Development
•    Conscious Communication
•    Leadership Excellence
•    Mental Health

Learn more about Alexandra

Octavius W_2.jpg

Octavius White

Information Technology

Area of Expertise:

  •  Strategy Transformation ( Business & IT)

  • Technology Integration and Implementations

  • Supply Chain 

  • Portfolio, Program and Project management

  • Organization Change Management

  • IT Security    

  • IT Governance ,Risk, and  Compliance

  • Process Design and Improvement

Learn more about Octavius

Kenida -pic_edited.jpg

Kenida Lewis

Talent Acquisition & Development

Area of Expertise:

  • Professional/Executive Search

  • College Programs/Recruiting

  • Recruiting/Talent Strategy

  • Diversity Recruiting

  • Diversity Sourcing

  • Program Development

  • Partnership Development

Learn more about Kenida


Dennis Barot, CA

Hotel Finance

Area of Expertise:

  • Hospitality industry accounting and finance

  • Profit Assurance and Performance Measurement

  • New Hotel Openings

  • Establishing rigorous performance standards and building superior finance teams

  • Asset Management

  • Standard Operating Procedures and Internal Control compliance

  • Establishing Labor Standards

Learn more about Dennis

Arvind Bala headshot.JPG

Arvind Bala

Channel Strategy

Area of Expertise:

  • Channel Marketing & Channel Strategy

  • Distribution - Third Party Contract Vetting

  • Distribution - Third Party Contract Negotiations

  • Revenue and Inventory Management

  • Hotel Openings

  • Call Center Management

Learn more about Arvind

Bobby Bryant.jpg

Bobby Bryant

Hotel Operations

Area of Expertise:

  • Upscale Hotel and Resort Operations

  • Sales and Revenue Management

  • Long Term positioning, Short Term operational strategies

  • Implementation of a Service Culture

  • Multi- property management

  • Renovation and property management execution, Owner Relations

Learn more about Bobby

WALV GM Donald Bowman[2393].jpg

Donald Bowman, FHCIMA

Luxury Hotel Operations

Area of Expertise:

  • Building Service Cultures of Excellence

  • Hotel Operations and Commercial Reviews

  • Brand transition support and operations

  • Pre-opening support and operations

Learn more about Donald


Sofia R. Gonzalez

Talent Leadership & Org. Culture Mngmt.

Area of Expertise:

  • Service Experience Mystery Shop and Audits 

  • Executive Leadership Retreat Facilitation

  • Executive Coaching and Development

  • Hotel Openings & Re-branding - Culture Training 

  • Employee Engagement 

  • Team Building 

  • Service Culture Transformation

  • Leadership Mentoring & Coaching 

Learn more about Sofia

Screen Shot 2020-08-17 at 8.07.28 PM.png

Julia A. Williams

Global Event Management

Area of Expertise:

  • Global Event Management

  • Corporate Events

  • Web/Satellite Broadcasts

  • Virtual and Live Event Management

  • Incentive Travel Expert

  • Meeting Management

  • Sales Conferences

  • Product Launches

Learn more about Julia

Joanne Henry.png

Joanne Henry

Event & Sponsorship Management

Area of Expertise:

  • Global Event Management

  • Hotel Procurement & Site Selection

  • Corporate Events

  • Incentive Programs

  • Virtual and Live Event Management

  • Sponsorship

  • Special Event Marketing

Learn more about Joanne


Claire Seneca

Spa & Wellness

Area of Expertise:

  • Luxury Spa & Wellness Consulting

  • Spa, Fitness & Wellness concept development

  • Spa Business and Operations Reviews

  • Brand Transition Support and Management

  • Marketing, Communication & Branding

  • Revenue and profit optimization

Learn more about Claire

Aquino-Valeriano, Rose-0001-2 (2).jpg

Rose Aquino-Valeriano

Global Travel Mngmt. Program & Supply Chain Management

Area of Expertise:

  • Corporate Travel Program Consolidation

  • Global Travel Risk Management

  • Procurement

  • Strategic Sourcing & Resource Allocation

  • Vendor Contract Negotiation

  • Affiliate Membership & Partnership Engagement

  • Meeting Management

  • Project Management

Learn more about Rose

LauraQuiros Profile Picture_edited.jpg

Laura Quiros

DEI - Trauma Informed Expert

Area of Expertise:

  • Training and Workshops

  • Executive Coaching

  • Facilitation of Dialogues/Forums

  • Individual Therapy/Clinical Supervision

  • Specific Departmental Work

Learn more about Laura

bottom of page