Overview: Our advisors offer tried and proven business acumen to address a wide range of areas within your hotel operation, and will perform a deep dive into your operations, deliver a robust analysis, sound recommendations, and a comprehensive execution plan that will lead to technological evolution and organizational restructuring resulting in operational excellence, sustainable long-term market share, revenue, and profit growth enhancement.

Meet our Hotel Operations Management Consultants

Bobby Bryant

Hotel Operations

Area of Expertise:

• Upscale Hotel and Resort Operations

• Sales and Revenue Management

• Long Term positioning, Short Term operational strategies

• Implementation of a Service Culture

• Multi- property management

• Renovation and property management execution, Owner Relations

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Learn more about Bobby

Dennis Barot, CA

Hotel Finance

Area of Expertise:

• Hospitality industry Accounting and Finance

• Profit Assurance and Performance Measurement

• New Hotel Openings

• Implementation of rigorous performance standards and building superior finance teams

• Asset Management

• Standard Operating Procedures and Internal Control compliance

• Establishing Labor Standards

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Learn more about Dennis

Donald Bowman, FHCIMA

Luxury Hotel Operations

Area of Expertise:

• Building Service Cultures of Excellence

• Hotel Operations and Commercial Reviews

• Brand transition support and operations

• Pre-opening support and operations

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Learn more about Donald

Hervé Houdré

Sustainability Strategy & Operations 

Area of Expertise:

• Corporate Sustainability Strategy for all industries

• Senior Living Sustainability & Wellness strategies

• Building efficiency & Sustainable design

• Asset Management

• Social Responsibility

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Learn more about Hervé

Claire Seneca

Spa & Wellness

Area of Expertise:

• Luxury Spa & Wellness Consulting

• Spa, Fitness & Wellness concept development

• Spa Business and Operations Reviews

• Brand Transition Support and Management

• Marketing, Communication & Branding

• Revenue and profit optimization

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Rose K. Huddleston

Human Resources Leadership Strategy

Area of Expertise:

• Strategic Human Resources (HR) Leadership

• Diversity & Inclusion (D & I)

• Talent Acquisition and Talent Development

• Employee Engagement

• Total Compensation

• Labor Relations

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Sofia R. Gonzalez

Talent Leadership & Org. Culture Mngmt. 

Area of Expertise:

• Service Experience Mystery Shop and Audits 

• Executive Leadership Retreat Facilitation

• Executive Coaching and Development

• Hotel Openings & Re-branding - Culture Training 

• Employee Engagement 

• Team Building 

• Service Culture Transformation

• Leadership Mentoring & Coaching

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Learn more about Sofia

Arvind Bala

Channel Strategy

Area of Expertise:

• Channel Marketing & Channel Strategy

• Distribution - Third Party Contract Vetting

• Distribution - Third Party Contract Negotiations

• Revenue and Inventory Management

• Hotel Openings

• Call Center Management

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Learn more about Arvind