Organizational & Customer Service Culture Transformation
Meet our Organizational & Customer Service Culture Consultants
Dr. Bryan Williams
Culture of Service Excellence
Area of Expertise:
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Customer Engagement
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Leadership Excellence
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Workforce Engagement
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Culture Transformation
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Keynote Speaker
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Organizational Consulting
Learn more about Bryan
Sofia R. Gonzalez
Talent Leadership & Organization
Culture Managment
Area of Expertise:
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Service Experience Mystery Shop Audits
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Executive Leadership Retreat Facilitation
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Executive Coaching and Development
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Hotel Openings & Re-branding - Culture Training
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Employee Engagement
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Team Building
Learn more about Sofia
Rose K. Huddleston
Human Resources Leadership Strategy
Area of Expertise:
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Strategic Human Resources (HR) Leadership
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Diversity & Inclusion (D & I)
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Talent Acquisition and Talent Development
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Employee Engagement
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Total Compensation
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Labor Relations
Learn more about Rose
Donald Bowman, FHCIMA
Luxury Hotel Operations
Area of Expertise:
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Building Service Cultures of Excellence
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Hotel Operations and Commercial Reviews
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Brand transition support and operations
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Pre-opening support and operations
Learn more about Donald
Overview: Are you launching a new culture, trying to evolve an existing culture or interested in sustaining your current culture? Our experts will leverage the systems and processes of your organization’s brand, improve your employee and customer engagement by creating a differentiator against your competitors.