Organizational & Customer Service Culture Transformation
Meet our Organizational & Customer Service Culture Consultants
Dr. Bryan Williams
Culture of Service Excellence
Area of Expertise:
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Customer Engagement
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Leadership Excellence
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Workforce Engagement
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Culture Transformation
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Keynote Speaker
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Organizational Consulting
Learn more about Bryan
Rose K. Huddleston
Human Resources Leadership Strategy
Area of Expertise:
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Strategic Human Resources (HR) Leadership
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Diversity & Inclusion (D & I)
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Talent Acquisition and Talent Development
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Employee Engagement
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Total Compensation
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Labor Relations
Learn more about Rose
Donald Bowman, FHCIMA
Luxury Hotel Operations
Area of Expertise:
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Building Service Cultures of Excellence
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Hotel Operations and Commercial Reviews
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Brand transition support and operations
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Pre-opening support and operations
Learn more about Donald
Darrelle A. Johnson SHRM-SCP
Human Resources Management Consultant
Area of Expertise:
• Strategic Human Resources Leadership
• Human Resources Information System/HCM
• Talent Acquisition & Talent Management
• Cultural Transformation
• Taskforce
Learn more about Darrelle
Alexandra Valentín
Corporate Wellness,
Mindfulness and Life Coach
Area of Expertise:
• Executive and Life Coaching
• Emotional Intelligence Development
• Meditation
• Mindfulness, Transformation & Self-Mastery
• Wellness, Organizational Culture Development
• Conscious Communication
• Mental Health
Learn more about Alexandra
Sofia R. Gonzalez
Talent Leadership &
Organizational Culture Management
Area of Expertise:
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Executive Leadership Retreat Facilitation
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Executive Coaching
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Employee Engagement
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Team Building
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Service Culture Transformation
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Leadership Mentoring & Coaching
Learn more about Sofia
Overview: Are you launching a new culture, trying to evolve an existing culture or interested in sustaining your current culture? Our experts will leverage the systems and processes of your organization’s brand, improve your employee and customer engagement by creating a differentiator against your competitors.